Refund & Cancellation Policy

Tickets are allowed to be cancelled 24 hours prior to start time of Event. You can make the request for Ticket cancellation to Ticket Stories support team or directly to Event organizers. The Refund on cancellation of tickets are subject to be determined by Event Organizers and vary from Event to Event. We would recommend users to read Terms & Conditions of every Event before booking the tickets. If, at any time during the event it is cancelled, postponed, suspended or delayed for any reason, Ticket Stories will not make any refunds nor will they be liable for any loss caused by such cancellation, postponement, suspension or delay.

It is your responsibility to as certain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the Event Organizer. We do not guarantee that ticket holders will be informed of such cancellation before the date of the event. Tickets are issued subject to the Rules and Regulations of the venue or Event Organizer.

Full details are available from the Event Organizers. Breach of any of these Rules and Regulations or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the venue or Event Organizer to eject you from the venue. The Event Organizers may on occasions have to conduct security searches to ensure the safety of the patrons. We will not be responsible for any tickets that are lost or stolen. Tickets may be restricted to a maximum number per person, per credit card and, for some events, a restriction may apply per household. We reserve the right to cancel tickets without prior notice purchased in excess of this number.